We envision a new model for real estate built upon equitable flat fee transactions.
A model that:
Arrivva's mission is to guide you through real estate transactions by providing professional business class service at an economy price.
Arrivva’s History and Philosophy
as Told by its Founder, Fred Glick
Why Real Estate?
Real estate has been a part of my life from an early age, with both of my parents working as real estate brokers. Growing up, I witnessed my mother become one of the first women to make a name for herself in the industry in the Philadelphia area.
After college, I landed an accounting job in 1977 with a company that invested in inexpensive real estate for tax benefits, opening up medical facilities and large apartment buildings in urban areas. However, the Tax Reform Act of 1986 eliminated these tax incentives, prompting me to explore other aspects of the mortgage and real estate world.
It wasn't until my move to California in 2014 that I became increasingly passionate about real estate and its impact on the consumer. In an effort to promote a better future for the industry, I traded in my three-piece suit for a more relaxed appearance, letting my hair grow below my shoulders, and committing myself to this cause of a fixed fee real estate environment.
What frustrations does Arrivva solve?
One of the most prevalent grievances in real estate is the inability to purchase the desired property. However, I have discovered a way to offer commission structures that avoid unnecessary expenses and enormous payments for lead acquisition.
I find satisfaction in interacting with individuals who are efficient and skilled. In essence, our business is akin to a business-class experience on an airplane. While there are first-class cabin agents who offer guidance and support throughout the emotional stress of purchasing a property, and self-service options in economy class, our approach lies comfortably in the middle of the two.
When working with buyers, I prefer collaborating with those who possess a clear understanding of their needs. We provide our services to those who are well-prepared and equipped for the task at hand. We are motivated to reward these clients with unparalleled service and substantial rebates, often making the difference in securing the property of their dreams.
What are you most proud of?
I'm on every deal and every contract. I'm the only one to write the contract. I'm going to know about your situation. I may have a broker in another state, but I'm involved in every deal. No real estate brokerage can say that.
When I founded Arrivva, I wanted to make sure that I was the custodian and the one to guide these deals through so they're taken care of properly. I'm very proud that I’ve never had an error and omission claim.
I always tell people to ask their agent two questions: how much do you charge? and how many error and omission claims has your company had in the last three years.
What are the top three mistakes people make when they are choosing a real estate agent?
Number one is not asking the agent what they receive as compensation. If the answer is that the seller pays it, walk away. They're scared to have these people sign a contract saying you have to pay us 2 1/2% of the saleprice because people read it and question why they are paying that much money. This is part of a lawsuit that the Justice Department has filed against the National Association of Realtors. Their answer is designed to deceive people.
Number two is they fail to ask questions about the agent and their company's error and omission insurance history.
Number three is choosing to work with a relative that just got their license. People assume that friends and family referrals are great. There’s only a small number of great agents representing people.
What is your biggest objection with Realtors?
We have a higher standard of ethics.
Do a Google search for Justice Department versus NAR and that'll tell you.
How is Arrivva different from Compass, Berkshire Hathaway, or Coldwell Banker?
Beside the rebate, simply put, we don't play games here. We pride ourselves on being transparent and communicating with you every step of the way through private Slack channels. We'll lay it all out for you ahead of time, including copies of contracts and a variety of links to assist you in your purchase. Our exceptional service and impressive negotiating skills are worth every penny.
It's about doing things right, plain and simple. Let us guide you through your first deal, making sure you're prepared with all the necessary requirements to make an offer. We'll tell you the truth, even when it's not what you want to hear, and some of it you might not believe until you experience it for yourself.
We're not interested in just any client. We want clients who comprehend and appreciate our approach and who we can collaborate with in perfect harmony. Our top-notch, fixed-priced, and high-tech service is ideal for those who value ethics and quality.
How does Arrivva set up your home sale for success?
When we list a house, we go the extra mile to make sure it's fully prepared with all necessary inspections and disclosures. Our goal is to have the house ready to close on the very first day it hits the market, setting our clients up for success from the start.
We understand the value of transparency, and that's why we pay for everything upfront, including inspections and appraisals. We don't believe in making our clients pay for things that should be our responsibility as real estate professionals.We take pride in doing things differently than most agents out there. Our commitment to upfront inspections and full transparency means our clients avoid the hassles of double negotiations, lost deals, and the dreaded fallout from inspection surprises.
We believe in providing our clients with a hassle-free, successful real estate experience, and that starts with full transparency and upfront preparation. Let us show you the difference it can make in your real estate journey.
What are the five ways you can use your rebate?
Here are five ways buyers can use the rebate they receive from Arrivva in a real estate transaction:
Give the rebate amount back to the seller during negotiation, which can result in a better bid and increase the chances of securing the property. We have had a lot of success with this strategy.
Utilize a swing or bridge loan to receive the funds needed to purchase the property and put a loan on it, which can be refinanced after closing. This works with or without ownership of property currently.
We wire the rebate to you after closing and it is tax-free! You just have to adjust your basis.
Reduce the sale price of the property by the amount of the rebate, benefiting everyone involved and lowering overall costs. This works on cash deals.
Take advantage of having the closing costs paid, up to 6% of the sale price, subject to mortgage company policies and location.By offering these options, we provide our clients with the flexibility and freedom to make the most of their rebate and maximize the value of their real estate transactions.Want to know more, secure a Google Meet by clicking on the area on the top of the page.
How has the digital age shaped Arrivva?
Covid-19 has had a profound impact on our daily lives, including the way we do business. We recognized the importance of going digital and have embraced the latest changes in technology to streamline our real estate processes. Our website showcases our dedication to innovation and how we use technology to make life easier for every buyer.
Our approach is highly tech-focused, and we've eliminated the need for a physical real estate office since 2013. We believe that maintaining a physical office is a waste of money, and we've successfully shifted everything online to benefit our clients.
What sets us apart from larger companies is our use of Slack. We leverage this communication platform to stay connected with our clients and offer seamless, efficient, and responsive customer service. Being tech-savvy, we're not bound to traditional ways of conducting business, which allows us to offer a unique, personalized experience.